Offer their customers reliable, on-time delivery
Absorb last-minute volume with no volume caps
Collect a delivery signature and valid ID check
Provide delivery confirmations in real-time




Fresh pet food delivery services have become increasingly popular, as people look for a convenient solution to provide high-quality nutrition for their pets. Some subscription-based brands ship fresh pet foods and supplies right to consumers doorsteps on their schedule and at a cadence that suits their pets needs.
To ensure the freshness of the food, pet food delivery services typically use insulated packaging and ice packs to keep food at the proper temperature during transit. So, it is critical that deliveries are made to the customers' doorsteps on time and without issue. After all, a missed delivery or delay with perishable pet food products can mean a loss of hundreds of dollars in product loss, as well as an unhappy (or lost) customer who does not have the necessary meals for their pets. Especially for pets on specialty diets, going to the store for something quick in a pinch is not an option.
Pet food and supplies brands need to get their deliveries to customers without issue, but also need flexibility as they grow enjoy:
The fresh dog food company offers a preservative-free alternative to highly processed, burnt brown balls being marketed as “natural” and “healthy.” Organic brand growth and demand for its products led to an increase in orders, subscribers and thus delivery capacity. However, the brand needed a delivery partner who could scale up as quickly as possible, without disruption.
AxleHire's ability to consistently provide on-time delivery, a better delivery experience with real-time SMS text updates, and great flexibility are all winners for the company and its customers.”
- Logistics Manager
Offer their customers reliable, on-time delivery
Absorb last-minute volume with no volume caps
Collect a delivery signature and valid ID check
Provide delivery confirmations in real-time